Privacy Policy pscuci

1Introduction

Pscuci respects the privacy of every individual using our platform. This Privacy Policy explains in detail how we handle your personal information — from the moment you register an account to every transaction you make on our platform.

As an online entertainment platform operating in Malaysia, pscuci is bound by the Personal Data Protection Act 2010 (PDPA) and all related regulations in force. We take this responsibility seriously and consistently strive to exceed the minimum legal requirements in protecting member privacy.

By using the pscuci platform, you agree to the collection and use of your information as described in this Privacy Policy. If you have any concerns, we encourage you to contact our team before proceeding with registration.

2Types of Personal Data Collected

Pscuci collects your personal data through various means — whether directly from you, automatically through platform usage, or from legitimate sources such as identity verification processes. The following are the categories of data we collect:

3How Your Data Is Used

The personal data we collect is used solely for purposes related to the operation of the pscuci platform and to enhance your experience as a member. We never use your data for purposes you have not consented to.

• Process account registration and verify your identity through the required KYC process.
• Process deposits, withdrawals, and all financial transactions securely and accurately.
• Provide responsive and effective customer support whenever you need assistance.
• Send account-related notifications, transaction updates, and relevant promotions — you may opt out of marketing communications at any time.
• Detect and prevent fraud, money laundering, and other suspicious activities to protect all members.
• Comply with applicable legal requirements, regulations, and directives from relevant regulatory authorities.
• Analyze usage patterns in aggregate (without identifying individuals) to improve our platform and services.
• Manage the VIP program and tailor promotional offers based on your playing activity.

4Data Sharing and Disclosure

Pscuci maintains a strict policy against data sharing. We do not sell or disclose your personal data to any third party for their marketing purposes. However, there are certain situations where data sharing is necessary and permitted:

• Service Providers: Payment processors, identity verification providers, and technical infrastructure companies that help us operate the platform — all bound by strict confidentiality agreements.
• Legal Requirement: When required by a court, regulatory body, law enforcement agency, or any authority with lawful jurisdiction to request such information.
• Fraud Prevention: Limited sharing with industry partners or fraud prevention bodies for the purpose of detecting and preventing illegal activity.
• Your Consent: If you have given explicit consent for data sharing for a specific purpose.

5Data Security Measures

Data security is a top priority at pscuci. We continuously invest in the latest security infrastructure and practices to ensure your personal data is always protected against unauthorized access, breaches, or misuse.

• All communications between your browser and the pscuci platform are protected by 256-bit TLS/SSL encryption — the same standard used by banking institutions.
• Passwords are stored in a hashed format that cannot be decrypted — even by pscuci staff.
• An intrusion detection system (IDS) continuously monitors network activity and automatically blocks suspicious access attempts.
• Internal and external security audits are conducted regularly to identify and patch any system vulnerabilities.
• Staff who handle sensitive data undergo comprehensive and mandatory information security training.

6Cookies and Tracking Technologies

Pscuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use the platform.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect certain features of the pscuci platform.

7Your Rights as a Member

In accordance with the Malaysia Personal Data Protection Act 2010 (PDPA), you as a pscuci member have the following rights regarding your personal data. pscuci is committed to respecting and facilitating the exercise of these rights:

8Data Retention Period

Pscuci does not retain personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account data is retained for the duration of your active membership on the pscuci platform.
• Financial transaction records are retained for a minimum of seven (7) years in compliance with financial and anti-money laundering legal requirements in Malaysia.
• KYC documents and identity verification records are retained for the duration of the active account plus five years after account closure.
• Communication logs with customer support are retained for three years for reference and dispute resolution purposes.
• Anonymized analytics data may be retained indefinitely as it contains no personally identifiable information.

Once the retention period expires or when data is no longer needed, pscuci will securely delete or anonymize the relevant data using approved methods.

9Changes to the Privacy Policy

Pscuci reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Members will be notified of any significant changes via in-platform notifications or email at least 14 days before they take effect.

• The latest version of the Privacy Policy with its update date is always available on this page.
• Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.
• If the proposed changes are not acceptable, you have the right to close your account before the changes take effect and request deletion of the relevant data.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how pscuci handles your personal data, our team is ready to listen and assist. We take every privacy-related inquiry seriously.

• Privacy Email: [email protected] — for requests related to your data and privacy rights.
• General Support: [email protected] — for general enquiries related to your account and services.
• Live Chat: Available 24/7 via the live chat icon on the pscuci platform.
• FAQ: Visit the FAQ our for quick answers to common questions.

If you believe that pscuci has failed to comply with this Privacy Policy or the PDPA, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.